Two things, back on Oct. **th I tried to get a room for the night in Laguna Niguel. On...

GetHuman1650797's customer service issue with AirBnB from November 2018

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The issue in GetHuman1650797's own words
Two things, back on Oct. **th I tried to get a room for the night in Laguna Niguel. Once I had to give my picture it wouldn't go through so after trying for an hour I gave up. Four hours later the women from the home that I tried to stay at , calls to confirm I was still coming. I had already got a hotel room instead. So I was now out ** dollars. I never got a confirmation so I want my money back. Also why have you cancelled my account for sixty days. Please let me know how we can fix this.
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Customer service issue
Reported by GetHuman1650797
Nov 29th, 2018 - 9 mons ago
I have an issue with AirBnB too
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GetHuman1650797 started working on this issue
Nov 29th, 2018 3:08am