I am forced to change my travel plans due to my clients unexpected scheduling conflict...

GetHuman-henckste's customer service issue with AirBnB from November 2018

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The issue in GetHuman-henckste's own words
I am forced to change my travel plans due to my clients unexpected scheduling conflict. They requested I travel the following week. When I attempted to change my reservation for the following week (there is open availability), the turneky host declined my request and gave no explanation as to why. I paid $*,**** for this reservation for * nights and if I attempt to cancel, I will only be refunded $*** dollars... I fear that the TurnKey host is insensitive to my situation and is refusing to allow this change in an act of pure indecency.**I would like to change my reservation to the following week to the * nights that are available. **Reservation: HMZD*NXK*N
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AirBnB

Customer service issue
Reported by GetHuman-henckste
Nov 27th, 2018 - 9 mons ago
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GetHuman-henckste started working on this issue
Nov 27th, 2018 2:34am