When attempting to log in to my account on a new laptop I have received a message stati...

GetHuman-badc's customer service issue with AirBnB from November 2018

4714 similar
0 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman-badc to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-badc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-badc may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-badc's own words
When attempting to log in to my account on a new laptop I have received a message stating that the device I am using is "not recognised" and an SMS has been sent to the phone number linked to the account. However, this telephone number is no longer active. **Please contact me via email so we can sort this out. I urgently need to make a booking. The email linked to the account is *****@***.com.
GetHuman-badc did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-badc fixed the problem
We are waiting for GetHuman-badc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman-badc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-badc
Nov 12th, 2018 - 4 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 4714 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-badc started working on this issue
Nov 12th, 2018 5:09am