The conditions of the place were deplorable. There was mold in the toilet and hair in t...

GetHuman1481123's customer service issue with AirBnB from November 2018

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The issue in GetHuman1481123's own words
The conditions of the place were deplorable. There was mold in the toilet and hair in the bathtub as well as hair and dirt*crumbs all over the floor. It looked as if it had not been cleaned for us at all. It did not represent Air BnB standards at all. We hope to receive a full reimbursement as we had to book a hotel room right on the spot. If pictures are needed we can provide those. I would not recommend this place to anyone and I am extremely disappointed. Thank you for your time.
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Customer service issue
Reported by GetHuman1481123
Nov 3rd, 2018 - a mon ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
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GetHuman1481123 started working on this issue
Nov 3rd 5:01pm