I keep trying to sign in and get an account, etc. and every time I enter my date of bir...

GetHuman1346115's customer service issue with AirBnB from October 2018

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The issue in GetHuman1346115's own words
I keep trying to sign in and get an account, etc. and every time I enter my date of birth, which by the way, is ********** making me well over ** years of age, the idiot system returns with "Sorry, you must be over ** years of age to sign in". This is extremely frustrating and I'm running out of time to book a week in Nov. during Thanksgiving at a Airbnb in El Granada, right near my sister in Half Moon Bay, CA, *****. My email is *****@***.com, my phone number is ***-***-****.
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AirBnB

Customer service issue
Reported by GetHuman1346115
Oct 15th, 2018 - 2 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
Similar issue to 4289 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman1346115 started working on this issue
Oct 15th 6:00am