Hello ,**We made a reservation with a host and we would like to cancel but because we a...

GetHuman1187101's customer service issue with AirBnB from September 2018

Help with my AirBnB issue
The issue in GetHuman1187101's own words
Hello ,**We made a reservation with a host and we would like to cancel but because we are still * months away from our reservation would like to get our refund back in full. Our host has already explained via message that he would refund us the money but it needs to go through air bnb first. Please get back to me ASAP as we would like this manner resolved in a timely fashion.**Thank you,**Dylan Briand
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Customer service issue
Reported by GetHuman1187101
Sep 23rd, 2018 - 3 mons ago
I have an issue with AirBnB too
Seen by 4 customers so far
Similar issue to 3901 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman1187101 started working on this issue
Sep 23rd 2:36pm
GetHuman1187101 indicated the issue is not fixed yet.
Sep 24th 8:21pm