On Tuesday morning, ********, the following three Mastercard debit card charges were po...

GetHuman-windspun's customer service issue with AirBnB from September 2018

3871 similar
0 following
Help with my AirBnB issue
First: share to improve GetHuman-windspun's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-windspun to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-windspun may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-windspun's own words
On Tuesday morning, ********, the following three Mastercard debit card charges were posted to my bank checking account by payment action of someone who illegitimately acquired my card number while the physical card remained in my possession* I did not incur these charges:**) AIRBNB * HMZB**DPYZ @ **:** CT for $***.*** *) AIRBNB * HMNT*DX*NF @ **:** CT for $***.*** and *) AIRBNB * HMZB**DPYZ @ **:** CT for $***.**. The first charge was processed by my bank* the second and third charges were not. The bank has initiated a reimbursement process for the first charge. I am notifying you of this incident for investigative purposes and can provide the now-deactivated debit card information in a future communication should you desire to attempt tracing and potentially identifying the individual responsible for this criminal activity. Thank you.
GetHuman-windspun did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-windspun fixed the problem
We are waiting for GetHuman-windspun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman-windspun fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-windspun
Sep 21st, 2018 - 6 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 3 customers so far
Similar issue to 3871 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-windspun started working on this issue
Sep 21st, 2018 12:10am