I just received this email.*Did you change your password?*We noticed the password for y...

GetHuman-ruthom's customer service issue with AirBnB from September 2018

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The issue in GetHuman-ruthom's own words
I just received this email.*Did you change your password?*We noticed the password for your Airbnb account was recently changed. If this was you, you can safely disregard this email.*Changed password*When Sun, Sep **, ****, *:** PM**Where California, United States**Device Type Chrome using Mac**Didn't change my password. I am in Minnesota, not California.**This same problem has happened before and caused me to get a bad review. I've tried to work with you on that and now it's happened again. I will be locked out of my account because of it and have an upcoming airbnb reservation. I want the previous issue resolved after you figure this one out.**The reference number for the previous problem is: HMF*DBAE*R

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AirBnB

Customer service issue
Reported by GetHuman-ruthom
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3772 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-ruthom started working on this issue
Sep 17th, 2018 3:41am