a couple of months ago I cancelled the instant booking function and it's only possible...

GetHuman-miriamve's customer service issue with AirBnB from August 2018

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The issue in GetHuman-miriamve's own words
a couple of months ago I cancelled the instant booking function and it's only possible for customers to send me an email whether the dates are available...* somehow Thomas is booked at my house from * sept **** till * September. I have NO AVAILABILITY... and I feel sorry for these guys.**I want to cancel the advertisement of my house totally... all the time trouble and things going wrong, I never have that with other companies and then No phonenumer to be found!!! please get in contact it's a shame for the poor family that has been looking forward to their holiday. That should be your highest goal as well
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AirBnB

Customer service issue
Reported by GetHuman-miriamve
Aug 26th, 2018 - 3 mons ago
I have an issue with AirBnB too
Fixed
Seen by 5 customers so far
Similar issue to 3414 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-miriamve started working on this issue
Aug 26th 11:10am
GetHuman-miriamve indicated the issue is not fixed yet.
Aug 26th 12:45pm