I contacted the host directly because I had an emergency that came up on ********* afte...

GetHuman-pagorano's customer service issue with AirBnB from August 2018

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The issue in GetHuman-pagorano's own words
I contacted the host directly because I had an emergency that came up on ********* after check-in time. We agreed that i pay for Saturday but agreed canceling Sunday night the **th for a refund. I accidentally tapped to cancel Saturday and Sunday but I could not undo. Plus my reservation wouldn’t come back up. I need Sunday the **th canceled with a refund. Please help me solve this issue. This was my first time trying an Airbnb. Thank you
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AirBnB

Customer service issue
Reported by GetHuman-pagorano
Aug 26th, 2018 - 4 mons ago
I have an issue with AirBnB too
Fixed
Seen by 7 customers so far
Similar issue to 3413 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-pagorano started working on this issue
Aug 26th 8:47am
GetHuman-pagorano indicated the issue is not fixed yet.
Aug 26th 1:03pm
GetHuman-pagorano indicated the issue is not fixed yet.
Aug 27th 9:51am
GetHuman-pagorano indicated the issue is not fixed yet.
Aug 29th 11:14am