Hi, I'm a host and I didn't get paid for the last two bookings, because of my card issu...

GetHuman-vasilem's customer service issue with AirBnB from August 2018

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The issue in GetHuman-vasilem's own words
Hi, I'm a host and I didn't get paid for the last two bookings, because of my card issues, the first booking was from *th of july to ** of july, I hosted Dorian, the second one was Nadejda from ** to ** of july, everything was fine, the guests was easy-going. But the issue is in money, I couldn't solve the problems with my issues with the bank card so is there any chance to get the money?
GetHuman-vasilem did not yet indicate what AirBnB should do to make this right.
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AirBnB

Customer service issue
Reported by GetHuman-vasilem
Aug 22nd, 2018 - 3 mons ago
I have an issue with AirBnB too
Fixed
Seen by 5 customers so far
Similar issue to 3320 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-vasilem started working on this issue
Aug 22nd 6:49am
GetHuman-vasilem indicated the issue is not fixed yet.
Aug 22nd 8:51am