Customer wants my address before they book so I told them that's not allowed.I further...

GetHuman-ttclub's customer service issue with AirBnB from August 2018

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-ttclub's own words
Customer wants my address before they book so I told them that's not allowed.I further told them that they can book then come over to see the room and if they aren't happy cancel then and get their money back. I'm just checking that as long as the start date has not begun they would receive a full refund. Thanks,James
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Customer service issue
Reported by GetHuman-ttclub
Aug 22nd, 2018 - 5 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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GetHuman-ttclub started working on this issue
Aug 22nd, 2018 4:04am