Our property, THE BARN, WHITEBROOK, MONMOUTH, MONMOUTHSHIRE NP***TT is currently listed...

GetHuman-juliacgr's customer service issue with AirBnB from August 2018

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The issue in GetHuman-juliacgr's own words
Our property, THE BARN, WHITEBROOK, MONMOUTH, MONMOUTHSHIRE NP***TT is currently listed with Air B and B.*Initially, our daughter Poppy wall was the host, and then we added a friend, Val Simeoni. My daughter Poppy wall, is moving to australia, and last week she tried to add me as a co-host, she thought successfully. However, when I try to log on as a host, I am told my listing is not complete. Please tell me the correct way to log in as a co-host.*My other problem is that when I put in Whitebrook in your search engine, our property almost never comes up, although those of our whitebrook neighbours do. Same thing happens when I put in the post code NP***TT.*Sometimes we can we found under the Monmouthshire area heading. Please can you resolve these issues quickly now as it has taken hours of time so far.
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AirBnB

Customer service issue
Reported by GetHuman-juliacgr
Aug 16th, 2018 - a yr ago
I have an issue with AirBnB too
Fixed
Seen by 4 customers so far
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-juliacgr started working on this issue
Aug 16th, 2018 5:58am
GetHuman-juliacgr indicated the issue is not fixed yet.
Aug 17th, 2018 8:43am
GetHuman-juliacgr indicated the issue is not fixed yet.
Aug 17th, 2018 9:22am