I am a customer of Airbnb. My name is Judy Fili,i have in Airbnb,villa BOugainvillea w...

GetHuman993995's customer service issue with AirBnB from August 2018

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The issue in GetHuman993995's own words
I am a customer of Airbnb. My name is Judy Fili,i have in Airbnb,villa BOugainvillea with a big amazing garden in Chania, Crete Greece. *I had a guest of * to * August. Today is ** and until know i dont see the payment of Airbnb.*Many times i tried to comunicate with you r company and it was impossible. Always said to me that someone wiil comunicate with me an dafter nothing.*Untill Know i am waiting the person of Airbnb to explain to me what happened.*And before one day i had a message that this question is closed.*I am thinking to stop the collaboration with Airbnb and not only that to say in the internet and all my friends this story.*Excuse me but i didnt have so much money to have my home without payment in Airbnb.And the problem is that i have also bills to pay for the Guest.Last Guest Marco had the aircondition all the day day and the night. How i will pay this bill ?*I f yoy dont answer to me i haveall the legal wright to go in the court Airbnb and to make a big bad publishity.*Thank vary much for your not collaboration.*My phone is **********.*My E- mail is K*****@***.com.*Iwill be waited for last time your answer and if is not in a proper time i will speak with go in the court.

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AirBnB

Customer service issue
Reported by GetHuman993995
Aug 15th, 2018 - 4 years ago
I have an issue with AirBnB too
Fixed
Seen by 21 customers so far
Similar issue to 3125 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman993995 started working on this issue
Aug 15th, 2018 10:11am
GetHuman993995 shared this issue with friends on Facebook
Aug 15th, 2018 10:11am
GetHuman993995 indicated the issue is not fixed yet.
Aug 23rd, 2018 1:58pm
GetHuman993995 indicated the issue is not fixed yet.
Aug 23rd, 2018 2:00pm
GetHuman993995 indicated the issue is not fixed yet.
Aug 23rd, 2018 2:01pm