I forgot my Airbnb password. I requested a password reset. I waited over an hour and...

GetHuman-deandebd's customer service issue with AirBnB from August 2018

3046 similar
0 following
Help with my AirBnB issue
First: share to improve GetHuman-deandebd's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-deandebd to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-deandebd may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-deandebd's own words
I forgot my Airbnb password. I requested a password reset. I waited over an hour and had not yet received an email. When I went back on the computer, the email was there but the link had expired. Tried again. Checked email every ** minutes. After nearly an hour and a half the reset email came in. Six minutes after the email arrived, I clicked on the reset link and it had again expired. This is ridiculous. I cannot sit and stare at my computer for an hour and a half in order to click on the link the instant the email from Airbnb comes in.
GetHuman-deandebd did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-deandebd fixed the problem
We are waiting for GetHuman-deandebd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
How Do I Change My Booking on Airbnb?How do I cancel my AirBnB reservation?How do I recover my AirBnB account?Can I get a refund from Airbnb?
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-deandebd fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-deandebd
Aug 12th, 2018 - a yr ago
I have an issue with AirBnB too
Not resolved
Seen by 4 customers so far
Similar issue to 3046 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-deandebd started working on this issue
Aug 12th, 2018 8:08pm