I was given an Airbnb gift card back in February of ****. Went to use it last week for...

GetHuman911869's customer service issue with AirBnB from July 2018

2574 similar
0 following
Help with my AirBnB issue
First: share to improve GetHuman911869's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman911869 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman911869 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman911869's own words
I was given an Airbnb gift card back in February of ****. Went to use it last week for a reservation, and it would not work. After trying for * *** hours on Airbnb site, read that i was supposed to "register the card on Airbnb web site?" It said: "If not claimed within **days Airbnb would send the gift card balance back to the purchaser on the same payment method they used" I need help retrieving info of CREDIT, so the purchaser can "re purchase new card" They are not finding credit on their card.. Please call ASAP*Thank you Ellen
GetHuman911869 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman911869 fixed the problem
We are waiting for GetHuman911869 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman911869 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman911869
Jul 24th, 2018 - 10 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 2574 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman911869 started working on this issue
Jul 24th, 2018 2:48pm