I was given an Airbnb gift card back in February of ****. Went to use it last week for...

GetHuman911869's customer service issue with AirBnB from July 2018

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The issue in GetHuman911869's own words
I was given an Airbnb gift card back in February of ****. Went to use it last week for a reservation, and it would not work. After trying for * *** hours on Airbnb site, read that i was supposed to "register the card on Airbnb web site?" It said: "If not claimed within **days Airbnb would send the gift card balance back to the purchaser on the same payment method they used" I need help retrieving info of CREDIT, so the purchaser can "re purchase new card" They are not finding credit on their card.. Please call ASAP*Thank you Ellen
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AirBnB

Customer service issue
Reported by GetHuman911869
Jul 24th, 2018 - 10 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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GetHuman911869 started working on this issue
Jul 24th, 2018 2:48pm