I have contacted airbnb support several times and i havent gotten any help figuering ou...

GetHuman954425's customer service issue with AirBnB from August 2018

Help with my AirBnB issue
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Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman954425's own words
I have contacted airbnb support several times and i havent gotten any help figuering out my refund. I was promised my money back because i never went to an appartment that i didnt know was booked for me, i havnt talked to the owner, he just send a message where the keys were.. i got a phonecall the next day where they were expecting me being there but i had found another place, i got a message now from airbnb that i can't get any money back when i was promised i could... this is far from okay
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AirBnB

Customer service issue
Reported by GetHuman954425
Aug 5th, 2018 - 4 mons ago
I have an issue with AirBnB too
Fixed
Seen by 4 customers so far
Similar issue to 2847 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman954425 started working on this issue
Aug 5th 5:29pm
GetHuman954425 indicated the issue is not fixed yet.
Aug 6th 8:27pm