Missing Maui neighborhood in search engine, unlike HomeAway and VRBO

GetHuman-angiejdm's customer service issue with AirBnB from July 2018

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The issue in GetHuman-angiejdm's own words
Trying to search for the Puamana neighorhood in the AirBnB search engine. It autocorrected to a street in Kahana. As a host, I am disappointed that people will not be able to search for my wonderful gated ocean-front community to find my listing. ... Hello, I just listed my home on your site last night. It is in very special gated neighborhood on Maui, but your search engine does not permit me to search by the neighborhood name. I found ** properties listed in this neighborhood (Puamana) by searching the street names* however, if you try to search for Puamana, it autocorrects to Puamana Place, a road in Kahana. I noticed you include some neighborhoods, such as Maui Meadows. Could you include the ability to search for "Puamana?"
People who want to stay at Puamana will not be able to find my listing or the other nearly ** listings in this neighborhood.
Please adjust your search engine to allow people to search for the neighborhood Puamana in Lahaina, Maui like VRBO and HomeAway do.
I'm new and disappointed.
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Customer service issue
Reported by GetHuman-angiejdm
Jul 9th, 2018 - 5 years ago
Seen by 10 customers so far
Similar issue to 2169 others
0 customers following this
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GetHuman-angiejdm started working on this issue
Jul 9th, 2018 8:03pm
GetHuman-angiejdm indicated the issue is not fixed yet.
Jul 9th, 2018 9:05pm
GetHuman-angiejdm indicated the issue is not fixed yet.
Jul 9th, 2018 11:36pm
GetHuman-angiejdm indicated the issue is not fixed yet.
Jul 10th, 2018 9:06pm
GetHuman-angiejdm indicated the issue is not fixed yet.
Jul 13th, 2018 12:56am

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