This matter is causing frustration both to the guests and myself and I need to offer the best service possible. Regards

GetHuman-eddiedas's customer service issue with AirBnB from July 2018

14 views | 2150 similar | 0 following
Help with my AirBnB issue
Next: our robot will wait on hold for GetHuman-eddiedas to get a AirBnB rep on the line!
Always use the GetHuman Phone to call AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-eddiedas's own words
I am having a problem responding to enquirers.*Problem: when responding to an inquiry and clicking on either ACCEPT or DECLINE, I am taken to another page which says the following "YOU DO NOT HAVE ACCESS TO THIS THREAD"*I have had confirmed reservations that I was not even aware of, which has ended up in utter chaos, all because I am denied access to follow up the inquiry.**I NEED TO BE ABLE TO DO THE FOLLOWING****) Respond by accepting or declining and inquirer.*and be able to communicate with guest re: access details and time of arrival etc. etc.**) Correct the physical address of the property.**) Add a charge for cleanup and **) be able to receive all inquiries * and notifications simultaneously on * both of the following email addresses:******@***.com*and ******@***.com**Please help resolve this issue as a number of guest have already been inconvenienced.**Thanking you

GetHuman-eddiedas did not yet indicate what AirBnB should do to make this right.

I have an issue with AirBnB too
How GetHuman-eddiedas fixed the problem

We are waiting for GetHuman-eddiedas to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
How Do I Use My Coupon Code with Airbnb?What Is the Process for Getting a Payment as an Airbnb Host?How Do I Access My Airbnb Travel Credit?How Do I Add or Change a Monthly Price to My Airbnb Listing?How Do I Set Minimum Stay Requirements on My Airbnb Listing?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I have responded to an inquiry three times. These emails are undeliverable.An er...Host is not responding now the Airbnb case manager is not responding. I need som...I have been trying to respond to an inquiry, but when I write my reply it does no...Not able to check-in to my current reservation. Airbnb host is not responding to...i have asked airbnb to call me and they did not respond, it has been over a month...****o, my name is Audrey Crimian and I responded to a rental ad from Airbnb for a...Airbnb hasn't responded to my request on a damage claim I submitted after a guest...Having problems with my listed Airbnb. When I attempt to book my place through a...Early this morning, in trying to make INQUIRIES about two or three AirBnB propert...Host does not respond *Listing shows that not available anymore
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eddiedas fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman-eddiedas
Jul 9th, 2018 - 4 years ago
I have an issue with AirBnB too
Fixed
Seen by 14 customers so far
Similar issue to 2150 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-eddiedas started working on this issue
Jul 9th, 2018 11:35am
GetHuman-eddiedas indicated the issue is not fixed yet.
Jul 9th, 2018 2:02pm
GetHuman-eddiedas confirmed the issue is fixed. Hooray!
Jul 12th, 2018 2:11pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies