I called the Airbnb rep and they explained to me differently about the policy. Stating...
GetHuman853058's customer service issue with AirBnB from July 2018
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The issue in GetHuman853058's own words
I called the Airbnb rep and they explained to me differently about the policy. Stating that I have to meet both conditions, which was not explained to me in the initial conversation with a different rep. The whole reason why I booked in the first place was based on the false information (that I recorded) of the first conversation about the cancellation policy.
GetHuman853058 did not yet indicate what AirBnB should do to make this right.
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