I have a secutiry dilemma. It concerns a flat in Zurich, in Forchstrasse **. I found th...
GetHuman845687's customer service issue with AirBnB from July 2018
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The issue in GetHuman845687's own words
I have a secutiry dilemma. It concerns a flat in Zurich, in Forchstrasse **. I found this apartment from a rental website and i got in touch with the hostess via personal email. She claims that she is living abroad and as a result she cannot be in the flat in order to show it to me and arrange the contract staff. As a solution, she proposed me to solve it out via airbnb. She claims that the apartment is on airbnb. Although i cannot find it right now(i only know the address and the name of the hostess). She asks for personal details as well as my phone number in order to send me the link of the apartment in the airbnb site. Apart from this , she proposed a way in order to figure out the whole contract staff. So she told me to rent the flat through airbnb app for * months. In this way, i will be able in *-* days to visit the apartment. If i lome it, the person who will show me the apartment ,he will have the contract signed from her. Otherwise, if i dont like it and i dont want it, i will get my money( for the two months rent) back. This whole situation sounds weird to me , and i would like to contact me in order to figure out if the flat is genuine and if this process could be done via airbnb.
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