I was charged for a place I was interested in staying and once arrived they said it was...
GetHuman-kncook_'s customer service issue with AirBnB from July 2018
Help with my AirBnB issue
First: share to improve GetHuman-kncook_'s odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kncook_ to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-kncook_'s own words
I was charged for a place I was interested in staying and once arrived they said it wasn’t available and tried getting me to go to another location that I wasn’t interested in and they said they would cancel but they hadn’t received a payment so he wouldn’t charge me and I told him I was charged already and needed the funds back to find another location to stay!!! I have drove over five hours away from home to stay and was refused when I got there I’m very upset and disappointed in this experience
GetHuman-kncook_ did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-kncook_ fixed the problem
We are waiting for GetHuman-kncook_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.