Yesterday I booked a trip to Stockholm for * people.. I had requested and was looking f...

GetHuman832247's customer service issue with AirBnB from June 2018

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The issue in GetHuman832247's own words
Yesterday I booked a trip to Stockholm for * people.. I had requested and was looking for **th untit** th of July.. I don’t somehow I booked for yesterday by mistake.. my whole family members r not even there and when I saw the itenary I immediately cancelled and asked for refund.. the host is saying to contact Airbnb and they are saying to contact the host..not read to give the money back even though while booking they say the money will be refunded if you cancel your booking..
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AirBnB

Customer service issue
Reported by GetHuman832247
Jun 29th, 2018 - a yr ago
I have an issue with AirBnB too
Fixed
Seen by 3 customers so far
Similar issue to 1890 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman832247 started working on this issue
Jun 29th, 2018 10:39am
GetHuman832247 indicated the issue is not fixed yet.
Jun 30th, 2018 12:35pm