My host canceled just a few weeks before we were meant to arrive and only because I mes...

GetHuman-osmancar's customer service issue with AirBnB from June 2018

1776 similar
0 following
Help with my AirBnB issue
How did GetHuman-osmancar do it?
Waiting to hear how GetHuman-osmancar fixed the problem to share with other customers.
Tip from another customer
Try emailing from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-osmancar's own words
My host canceled just a few weeks before we were meant to arrive and only because I messaged him to confirm if we were all set. He is a scam artist because he had attempted to get me to pay him directly outside the site and he has canceled on many other guests as well. I'm assuming he was trying to do the same thing to them and canceled when they refused to pay outside Airbnb. You must remove him from being a host and need to monitor such things closely. It was a one month stay. This is very frustrating and inconvenient, as this was booked months in advance, for relatives coming from overseas. They booked their air tickets and took leave from their jobs. I won't even be able to find them accommodation for a reasonable price, as it's summer and most hotels are booked up or prices have gone up significantly. Now, I have nowhere for them to stay. This has ruined everything! I will never be booking through Airbnb again! This was my first and last time!
GetHuman-osmancar did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-osmancar fixed the problem
We are waiting for GetHuman-osmancar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman-osmancar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-osmancar
Jun 25th, 2018 - 6 mons ago
I have an issue with AirBnB too
Seen by 6 customers so far
Similar issue to 1776 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman-osmancar started working on this issue
Jun 25th 6:26pm
GetHuman-osmancar confirmed the issue is fixed. Hooray!
Jun 25th 7:29pm