I asked * different places whether they were available. I received an email that if the...

GetHuman-jatomo's customer service issue with AirBnB from June 2018

2 views
 | 
1763 similar
 | 
0 following
Help with my AirBnB issue
First: share to improve GetHuman-jatomo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jatomo's next move: talk to a AirBnB rep without waiting on hold.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jatomo may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-jatomo's own words
I asked * different places whether they were available. I received an email that if they all accepted the booking I would be charged. All I wanted to know if their dates were available. Last time a place actually came back and said they weren't so I wanted to keep my options open without committing. I thought I just sent them a message (which previously was allowed). I have accepted a booking. Another booking has come in to say they are available and the *rd has never responded. Just want to make sure that I can cancel the request for *. App has no easy way of figuring out how to do that.
GetHuman-jatomo did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-jatomo fixed the problem
We are waiting for GetHuman-jatomo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirBnB email you?
This email address isn't valid
Follow this issue
See how GetHuman-jatomo fixes it.
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman-jatomo
Jun 25th, 2018 - 4 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 1763 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jatomo started working on this issue
Jun 25th 2:38pm