cancellation :HMAXKQENRZ**Airbnb Fees not refunded - please check and refund thanks

GetHuman817840's customer service issue with AirBnB from June 2018

Help with my AirBnB issue
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman817840's own words
The problem: cancellation :HMAXKQENRZ**Airbnb Fees not refunded - please check and refund thanks
GetHuman817840 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman817840 fixed the problem
CONTACTED AIRBNB BY PHONE AND O THE CHAT AND THEY SENT ME AN EMAIL LATER THAT IT IS RESOVED
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AirBnB

Customer service issue
Reported by GetHuman817840
Jun 25th, 2018 - 4 mons ago
I have an issue with AirBnB too
Fixed
GetHuman817840 shared how to fix
Seen by 8 customers so far
Similar issue to 1759 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman817840 started working on this issue
Jun 25th 1:24pm
GetHuman817840 indicated the issue is not fixed yet.
Jun 25th 2:34pm
GetHuman817840 confirmed the issue is fixed. Hooray!
Jun 26th 2:27pm
GetHuman817840 confirmed the issue is fixed. Hooray!
Jun 28th 2:52pm