For some reason your system is not accepting my Drivers license to complete my booking...

GetHuman817525's customer service issue with AirBnB from June 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman817525 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman817525's next move: have a AirBnB rep call.
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The issue and preferred resolution, in GetHuman817525's own words:
For some reason your system is not accepting my Drivers license to complete my booking.***** *** *****onye onyemaechi*Soledad, CA
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman817525
Jun 25th, 2018 - 2 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 1755 others
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Timeline
GetHuman817525 started working on this issue
Jun 25th 10:15am