Hi, The VISA card I booked my apartment was cancelled. I therefor cannot pay the rema...

GetHuman-eystein's customer service issue with AirBnB from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
Hi, The VISA card I booked my apartment was cancelled. I therefor cannot pay the remaining balance with my cancelled VISA card. I have a new credit card number which I would like to pay with instead. How do I update to my new cc number?
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman-eystein
Jun 25th, 2018 - 2 mons ago
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-eystein started working on this issue
Jun 25th 7:45am
GetHuman-eystein confirmed the issue is fixed. Hooray!
Jun 28th 6:30pm