London host told me he can no longer host us but has yet to formally cancel the reserva...

GetHuman755987's customer service issue with AirBnB from June 2018

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London host told me he can no longer host us but has yet to formally cancel the reservation. I need to find another location. How should I proceed?
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman755987
Jun 6th, 2018 - 2 mons ago
I have an issue with AirBnB too
Fixed
Seen by 4 customers so far
Similar issue to 109 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman755987 started working on this issue
Jun 6th 2:19pm
GetHuman755987 confirmed the issue is fixed. Hooray!
Jun 11th 2:36pm