I need to speak to someone immediately. The location we are staying is not safe. Drug d...
GetHuman751499's customer service issue with AirBnB from June 2018
Help with my AirBnB issue
First: share to improve GetHuman751499's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman751499 to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman751499 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman751499's own words
I need to speak to someone immediately. The location we are staying is not safe. Drug dealers across the street from the house and gun shots outside at **** and we had to call ***. The house is also not being maintained properly. Shower doesn’t work, toilet moving all over the place when you sit on it, towel racks broken. I have kids with me and this is not acceptable living conditions. Our uber driver even told us do not go out of the house at night because “the neighbor changes”
GetHuman751499 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman751499 fixed the problem
We are waiting for GetHuman751499 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.