I need to speak to someone immediately. The location we are staying is not safe. Drug d...

GetHuman751499's customer service issue with AirBnB from June 2018

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The issue in GetHuman751499's own words
I need to speak to someone immediately. The location we are staying is not safe. Drug dealers across the street from the house and gun shots outside at **** and we had to call ***. The house is also not being maintained properly. Shower doesn’t work, toilet moving all over the place when you sit on it, towel racks broken. I have kids with me and this is not acceptable living conditions. Our uber driver even told us do not go out of the house at night because “the neighbor changes”
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AirBnB

Customer service issue
Reported by GetHuman751499
Jun 5th, 2018 - a yr ago
I have an issue with AirBnB too
Not resolved
Seen by 4 customers so far
Similar issue to 554 others
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Timeline
GetHuman751499 started working on this issue
Jun 5th, 2018 12:12pm