My husband and I have three weeks left of a two month European holiday. Yesterday we sp...

GetHuman-kahala's customer service issue with AirBnB from June 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman-kahala may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman-kahala's next move: have a AirBnB rep call.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-kahala's own words:
My husband and I have three weeks left of a two month European holiday. Yesterday we spent hours trying to book Airbnb accommodation in Paris. The problem was we could not get our login details to work. A couple of years ago I had unsuccessfully tried to use Airbnb with login details I have since lost. We tried to work your system to make new ones.....**kims***and.......***********Our email unchanged is..*....*****@***.com
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman-kahala
Jun 5th, 2018 - 14d ago
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Seen by 2 customers so far
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GetHuman-kahala started working on this issue
Jun 5th 5:51am