Reservations are not showing in Trips

GetHuman-neelaksh's customer service issue with AirBnB from June 2018

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The issue in GetHuman-neelaksh's own words
I booked a trip to Prague from *-** June. Completed payment but some error occurred after booking is completed. My money is already deducted from the bank but cannot be any Trips in Airbnb. Neither I received any response from Host. Can you please let me know asap whether the booking is already done. I received my ** credits refund back I guess. And I receive the mail twice with * different reservation numbers.**) HM*DQHEZZR ,**) HMRMFZ*RPZ *Name: Nilakshi Naphade*Email: *****@***.com*Phone: ***************Back: Deutsche Bank*Account(last * digits of konto): *****DOB: **.**.****
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Customer service issue
Reported by GetHuman-neelaksh
Jun 4th, 2018 - a yr ago
I have an issue with AirBnB too
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Seen by 6 customers so far
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman-neelaksh started working on this issue
Jun 4th, 2018 1:12pm