My account was debited for a booking request which was subsequently refused by the host...

GetHuman-shashipi's customer service issue with AirBnB from May 2018

585 similar
0 following
Help with my AirBnB issue
First: share to improve GetHuman-shashipi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-shashipi to get a AirBnB rep on the line!
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-shashipi may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-shashipi's own words
My account was debited for a booking request which was subsequently refused by the host. Airbnb issued a email ***********************************From: Airbnb *mailto:*****@***.com**Sent: ** May **** **:***To: *****@***.com*Subject: Airbnb Payment Update*Hi Shashikant,**A refund of ******.** has been issued to your payment method for reservation HMMKPCK*EB at*Central cozy flat in Marylebone (you originally paid ******.**). While this refund is immediate on our*part, it can take up to ** business days for the funds to reach your account.*Thanks,*The Airbnb Team*********************************************************The amount has not yet been credited.*I want to know whether this is a genuine email from airbnb*Regards*Shashikant Pitre
GetHuman-shashipi did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-shashipi fixed the problem
We are waiting for GetHuman-shashipi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
What Do I Do If I'm Missing My Host Payout on Airbnb?How Do I Change My Booking on Airbnb?How do I cancel my AirBnB reservation?How do I recover my AirBnB account?Can I get a refund from Airbnb?
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shashipi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shashipi
May 31st, 2018 - 2y ago
I have an issue with AirBnB too
Not resolved
Seen by 3 customers so far
Similar issue to 585 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shashipi started working on this issue
May 31st, 2018 10:27am