*. my host cancelled for our reservation Aug ** to ** **** in Carmel, CA. The reserva...

GetHuman722247's customer service issue with AirBnB from May 2018

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The issue in GetHuman722247's own words
*. my host cancelled for our reservation Aug ** to ** **** in Carmel, CA. The reservation was made over * months ago. * I specifically told the host that it was Concourse week in Carmel and I wanted to disclose that because they cancelled it would be very difficult to find another place. When they cancelled, we rebooked on airbnb but the place is a studio, not a * bedroom house like the previous place. This is the second cancellation we've had for Councourse week in Carmel. Why does it take * months for someone to figure out that they can't book us? Also, they explained that it was airbnb's fault because they cannot book in Carmel for less than ** days. You needed * months to figure that out?????***. Have you refunded that trip and if so, what credit card, because it's not showing up on a credit on mine. ***. I stayed recently in Cayucos, Ca., May ** thru **, wrote a long review, and you never posted it. ***. Since I rebooked a different place in Carmel, did I receive double miles on Delta? ***. I'm pretty done with Airbnb.
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Customer service issue
Reported by GetHuman722247
May 27th, 2018 - 8 mons ago
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Items needed
Booking reference
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please include the last 4 digits)
Date of birth
GetHuman722247 started working on this issue
May 27th, 2018 3:47am
GetHuman722247 confirmed the issue is fixed. Hooray!
May 28th, 2018 4:53am