On *********, I have booked a Xinyi District Taiwan Airbnb apartment and it is currentl...

GetHuman-trikeks's customer service issue with AirBnB from May 2018

Help with my AirBnB issue
The issue in GetHuman-trikeks's own words
On *********, I have booked a Xinyi District Taiwan Airbnb apartment and it is currently under pending status. I made payment but was prompt to be unsuccessful. Therefore, I made payments again which was successful. However when I checked my paypal account, there is * pending transactions *SE*****K*******X and *MN*****CX******G of the same amount $****.**sgd. **I am aware that there are many such cases of the same technical glitch and would like to ask for assistance to cancel one of the pending payments. I can be reached at *****@***.com or ***********.**Thank you
GetHuman-trikeks did not yet indicate what AirBnB should do to make this right.
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How GetHuman-trikeks fixed the problem
Report an issue to Airbnb via GetHuman. Clearly stating the the issue, with all supporting information such as transactions reference or receipt numbers. I got it sorted out within a couple of hours.
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AirBnB

Customer service issue
Reported by GetHuman-trikeks
May 21st, 2018 - 6 mons ago
I have an issue with AirBnB too
Fixed
GetHuman-trikeks shared how to fix
Seen by 6 customers so far
Similar issue to 247 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-trikeks started working on this issue
May 21st 6:27pm
GetHuman-trikeks confirmed the issue is fixed. Hooray!
May 25th 3:34am