I have a problem with a cancellation policy

GetHuman683574's customer service issue with AirBnB from May 2018

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The issue in GetHuman683574's own words
The problem: I have a problem with a cancellation policy
GetHuman683574 did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
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AirBnB

Customer service issue
Reported by GetHuman683574
May 14th, 2018 - a yr ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 23 others
0 customers following this
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman683574 started working on this issue
May 14th, 2018 6:45pm