I opened my account few days ago and didn't understand what smart pricing was. Just aft...

GetHuman-tinapaun's customer service issue with AirBnB from April 2018

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The issue in GetHuman-tinapaun's own words
I opened my account few days ago and didn't understand what smart pricing was. Just after the guest made a reservation for ** days at ridiculously cheap price (* euro per day- this is how much I spend on ac daily so it would mean no profit at all for me) so I had to cancel his reservation. Now I see that the whole period of his reservation is blocked, and this is the high season period. Please help me as soon as possible. Thank you in advance.
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Customer service issue
Reported by GetHuman-tinapaun
Apr 30th, 2018 - a yr ago
I have an issue with AirBnB too
Seen by 3 customers so far
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman-tinapaun started working on this issue
Apr 30th, 2018 6:50pm
GetHuman-tinapaun confirmed the issue is fixed. Hooray!
Apr 30th, 2018 8:38pm