I am wanted to rent in st thomas and cannot log in to get unit booked

GetHuman631216's customer service issue with AirBnB from April 2018

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The issue and preferred resolution, in GetHuman631216's own words:
The problem I ran into: I am wanted to rent in st thomas and cannot log in to get unit booked
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Customer service issue
Reported by GetHuman631216
Apr 26th, 2018 - 3 mons ago
I have an issue with AirBnB too
Not resolved
Seen by 2 customers so far
Similar issue to 2468 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman631216 started working on this issue
Apr 26th 3:35pm