I applied my $** new member credit and it wasn't applied to invoice - I made a reservat...

GetHuman345096's customer service issue with AirBnB from April 2018

Help with my AirBnB issue
The issue in GetHuman345096's own words
I made a reservation beginning ***** ... I applied my $** new member credit and it wasn't applied to invoice
The credit was applied and showed up when I pressed the "book button"
Apply my $** credit to my invoice
I have an issue with AirBnB too
How GetHuman345096 fixed the problem
GetHuman had Airbnb call me. I explained my issue to the Airbnb rep. The rep noticed the credit didn't post so a superior would have to investigate why. Within an hour, I received a message in Airbnb inbox that my credit card would receive the $** credit within * to * business days. So, we'll see!
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AirBnB

$** new member credit to be applied on first rental
Customer service issue
Reported by GetHuman345096
Apr 23rd, 2018 - 5 mons ago
I have an issue with AirBnB too
Fixed
GetHuman345096 shared how to fix
Seen by 4 customers so far
Similar issue to 3908 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman345096 started working on this issue
Apr 23rd 10:01pm
GetHuman345096 confirmed the issue is fixed. Hooray!
Apr 24th 2:43am