cancelling - cancel - It kept asking me to login and then just hung

GetHuman-adelego's customer service issue with AirBnB from April 2018

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Help with my AirBnB issue
Before contacting them, items GetHuman-adelego may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
GetHuman-adelego's next move: have a AirBnB rep call.
Always use the GetHuman Phone tocall AirBnB. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-adelego's own words:
cancel ... cancelling
It kept asking me to login and then just hung
if they would cancel the res.!
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AirBnB

airbnb website
Customer service issue
Reported by GetHuman-adelego
Apr 22nd, 2018 - 3 mons ago
I have an issue with AirBnB too
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Seen by 2 customers so far
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Timeline
GetHuman-adelego started working on this issue
Apr 22nd 3:52pm