yesterday I booked a flight from Bangkok to siem reep on the **th February ****. paymen...

GetHuman-proprepe's customer service issue with AirAsia from October 2019

Help with my AirAsia issue
The issue in GetHuman-proprepe's own words
yesterday I booked a flight from Bangkok to siem reep on the **th February ****. payment was not accepted for some reason although afterwards I checked my card account and the amount is pending, I need this booking for my visa

GetHuman-proprepe did not yet indicate what AirAsia should do to make this right.

How GetHuman-proprepe fixed the problem
Experience has shown going public on facebook gets peoples attention so that's what I did, but why did it happen in the first place *Back up from my credit card company helps aswell, instances like this really show up inadequansies in admin procedures
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AirAsia

Customer service issue
Reported by GetHuman-proprepe
Oct 4th, 2019 - a year ago
Fixed
GetHuman-proprepe shared how to fix
Seen by 3 customers so far
Similar issue to 2696 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the Account

Timeline

GetHuman-proprepe started working on this issue
Oct 4th, 2019 7:12am
GetHuman-proprepe confirmed the issue is fixed. Hooray!
Oct 6th, 2019 11:31am

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