Lost luggage at phuket international airport.*Flying to Kuala Lumpur on **th Feb at...

GetHuman-halimasz's customer service issue with AirAsia from February 2019

959 similar
0 following
Help with my AirAsia issue
First: share to improve GetHuman-halimasz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-halimasz's next move: talk to AirAsia when they open.
AirAsia's call center is closed now. We will send GetHuman-halimasz a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-halimasz may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-halimasz's own words
Lost luggage at phuket international airport.*Flying to Kuala Lumpur on **th Feb at **:** am flight number AK ***.*My name is Halima Shaban*PNR NO: SQ*JPP*KUL Bag Tag ************When I arrived at Kuala Lumpur bag claim, my suitcase wasn't on convey belt, I reported it to the lost desk. Still no update and I have all my toiletries and necessary clothes for my holiday all in that suitcase.*It's a navy blue hard suitcase with the logo Swissbrand going diagonally, medium size, * wheels and combination lock.
GetHuman-halimasz did not yet indicate what AirAsia should do to make this right.
I have an issue with AirAsia too
How GetHuman-halimasz fixed the problem
We are waiting for GetHuman-halimasz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirAsia customer problems.
How Do I Find My Itinerary with Airasia?How Do I Cancel a Reservation with Airasia?How do I change my booking with AirAsia?
Do you have a customer issue as well?
We can help you get AirAsia's attention and get better help faster. Tap below to get started.
Having AirAsia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-halimasz fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-halimasz
Feb 17th, 2019 - 8 mons ago
I have an issue with AirAsia too
Not resolved
Seen by 4 customers so far
Similar issue to 959 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-halimasz started working on this issue
Feb 17th 3:25am