Dear sir**I travelled from KUL- Xi’an by D**** ** Oct*and asked for a fragile tag. *Upo...

GetHuman-low_judy's customer service issue with AirAsia from November 2018

1 view
 | 
266 similar
 | 
0 following
Help with my AirAsia issue
First: share to improve GetHuman-low_judy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-low_judy's next move: call AirAsia.
The best way to get your problem resolved is to tap the button below to start calling AirAsia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-low_judy may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-low_judy's own words
Dear sir**I travelled from KUL- Xi’an by D**** ** Oct*and asked for a fragile tag. *Upon retrieving my luggage I discovered that the new protective cover for luggage has been torn and zip was gone.**The Xian- KUL - D**** - the tear has worsen. ( even requested for a fragile tag.) **I am a BIG member and have used A Asia for many years. **I wish to claim for a new cover and trust that you will looking into it. **Thank you.*L H Low
GetHuman-low_judy did not yet indicate what AirAsia should do to make this right.
I have an issue with AirAsia too
How GetHuman-low_judy fixed the problem
We are waiting for GetHuman-low_judy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AirAsia's attention and get better help faster. Tap below to get started.
Having AirAsia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AirAsia email you?
This email address isn't valid
Follow this issue
See how GetHuman-low_judy fixes it.
This email address isn't valid

AirAsia

Customer service issue
Reported by GetHuman-low_judy
Nov 3rd, 2018 - a mon ago
I have an issue with AirAsia too
Not resolved
Seen by 1 customer so far
Similar issue to 266 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-low_judy started working on this issue
Nov 3rd 5:27am