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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-low_judy's own words
Dear sir**I travelled from KUL- Xi’an by D**** ** Oct*and asked for a fragile tag. *Upon retrieving my luggage I discovered that the new protective cover for luggage has been torn and zip was gone.**The Xian- KUL - D**** - the tear has worsen. ( even requested for a fragile tag.) **I am a BIG member and have used A Asia for many years. **I wish to claim for a new cover and trust that you will looking into it. **Thank you.*L H Low
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