good day...i have this problem now because we have an online booking going manila to il...

GetHuman844311's customer service issue with AirAsia from July 2018

Help with my AirAsia issue
The issue in GetHuman844311's own words
good day...i have this problem now because we have an online booking going manila to iloilo this afternoon BOOKING REF. *Q**LGB flight z* *** and we have already done our online check in also yesterday and i got our boarding passes ready...but this morning i received a text message from airasia saying that the booking flight of my companion was been cancelled and why coz we have alredy been check companion isy husband so i was shock for that...what we are going to do with that?
GetHuman844311 did not yet indicate what AirAsia should do to make this right.
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How GetHuman844311 fixed the problem
I go to airasia terminal and have it fixed and I have informed that my flight was cancelled so they transfered us to the next flight...
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Customer service issue
Reported by GetHuman844311
Jul 3rd, 2018 - 10 mons ago
I have an issue with AirAsia too
Seen by 5 customers so far
Similar issue to 43 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
GetHuman844311 started working on this issue
Jul 3rd, 2018 12:08am
GetHuman844311 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 1:24am