Before contacting them, items GetHuman-kieraam may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-kieraam's own words
can i ask u ,**Regarding to the subject above, we would like to inform to you that on **th June **** we have made two (*) payments amount of RM ***.** each through Jom Pay Application to topup our AG Payment account .Our concern is, the payments are still not credit to our AG Payment account. Please check for us the status of these payment and below are the reference ID and user id for your reference.
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