Air-N-Water.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Air-N-Water.com customer service, archive #1. It includes a selection of 1 issue(s) reported October 29, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On September 20, [redacted], I purchased a NewAir AI-100CB Scratch & Dent 28-Pound Portable Ice Maker in Cyan Blue for $[redacted] with order number [redacted]. After reviewing the 30-day return policy, I attempted to return the item as it does not produce the advertised 28 lbs of ice per day. Despite no visible damages, the machine is not functioning correctly, leading me to believe it is defective. I have reached out through email four times but have not received a response. The provided phone number leads to a recorded message stating they do not take phone calls. This lack of response raises concerns about the customer service and product quality. I am seeking assistance in returning the ice maker and resolving this issue promptly. Thank you for your help. My order number is [redacted], and my name is J.A.
Reported by GetHuman-jaminiar on lunes, 29 de octubre de 2018 20:56
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