I have tried numerous times to contact airmiles. the last time was about * years ago...

GetHuman-earleret's customer service issue with Air Miles from November 2020

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The issue in GetHuman-earleret's own words
I have tried numerous times to contact airmiles. the last time was about * years ago so I gave up then and I am about to give up now. I have tried to update my profile as you requested by letter. I am sick of trying this time. It has taken me roughly one hour and if you don't value my time, I certainly do. Nothing goes through and if this doesn't go through, then that is the end for me. I have tried quick chat, phone numbers and filling out all your phones. I have provided my up to date email. I am absolutely fed up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*Do you get the message. My card number is ***********. You are lucky this thing just came up as I was ready to quit. I have just sent my email which is *****@***.com. I have also included my husband's email which is G*****@***.com. My pin number is ****. The latest is that the email address is not valid. No it isn't because both of our emails are about * years old. But you have our phone number. It is *** *** ****. The text where you ask me to add the text you provided is worthless because it doesn't come up on a land line which we require here because when storms come up, we lose our cell phones. down here. I have just submitted both our our emails singly but it doesn't work singly either. I have had enough. Hopefully someone will call me at the above number or you can forget it. we both use the same number and both have lost the cards. That is all we need from you and we will be happy to update you by either snail mail if you give us an actual address on anything or a phone number that works without waiting an hour. If you care anything about your customers, I will not apprecitate having to wait ** minutes where it won't even let me hold but just rings off busy.

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Air Miles

Customer service issue
Reported by GetHuman-earleret
Nov 6th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 315 others
0 customers following this

Timeline

GetHuman-earleret started working on this issue
Nov 6th, 2020 7:16pm
GetHuman-earleret indicated the issue is not fixed yet.
Nov 7th, 2020 12:41am
GetHuman-earleret indicated the issue is not fixed yet.
Nov 7th, 2020 12:41am
GetHuman-earleret indicated the issue is not fixed yet.
Nov 7th, 2020 12:41am