can't reach on time because of city locked down.

GetHuman4501371's customer service issue with Air India from March 2020

Help with my Air India issue
The issue in GetHuman4501371's own words
I tried * vendors of cab but nobody showed up. ... Due to corona outbreak and city locked down my cab did not show up. I needed to travel from Pune to Mumbai airport terminal *. My pre-booked cab did not come.*But I am not able to reach on time. My flight PNR is JBEPD.*Could you please reschedule it to some other time?
I booked a cab a day before itself and they cancelled the cab at the last moment.
Could you reschedule my ticket to some other time?*Flights to Raipur are usually empty, kindly accomodate my ticket to some other flight, either from Mumbai or Pune, anything is fine.
At this time of corona outbreak, kindly consider my situation.*Flights to Raipur usually are empty, kindly accommodate me in some other flight.
I tried Goibibo cab, ola, uber, quickride, sride, local cabs, *Nothing worked.
How GetHuman4501371 fixed the problem
Nothing happened, my flight got missed as I did not reach the airport. Had a chat with customers care executive, he told me that there is a penalty of around *k to reschedule now plus the difference of charges as per the ticket. I chose not to travel and dropped my plan.
Do you have a customer issue as well?
We can help you get Air India's attention and get better help faster. Tap below to get started.
Having Air India issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Air India

flight, Mumbai to Raipur
Customer service issue
Reported by GetHuman4501371
Mar 21st, 2020 - a year ago
Fixed
GetHuman4501371 shared how to fix
Seen by 9 customers so far
Similar issue to 634 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4501371 started working on this issue
Mar 21st, 2020 1:31am
GetHuman4501371 confirmed the issue is fixed. Hooray!
Mar 22nd, 2020 3:07am
GetHuman4501371 confirmed the issue is fixed. Hooray!
Mar 22nd, 2020 3:24am