To & Fro tickets to Delhi & back from Bangalore were booked by me online. However inadv...

GetHuman2594606's customer service issue with Air India from March 2019

7 views | 1456 similar | 0 following
Help with my Air India issue
First: share to improve GetHuman2594606's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Air India help.
Before contacting them, items GetHuman2594606 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2594606's own words
To & Fro tickets to Delhi & back from Bangalore were booked by me online. However inadvertently the return ticket was booked for ********* instead of *********. Immediately I modified the ticket vide web reference no AIBE********, Booking Reference No. Y*PFO and E Ticket No. **********. A difference amount of Rs *****- was collected from me on line. I request you to kindly clarify whether the difference is in * the nature of penalty or is it the fare difference on the day of travel.*My Office (a Central Govt organisation) has disallowed my claim for reimbursement of the differential cost stating that it is a penalty levied. A clarification on what is the differential cost collected may kindly be furnished . *Thanks,*P. Somashekar, **********

GetHuman2594606 did not yet indicate what Air India should do to make this right.

How GetHuman2594606 fixed the problem

We are waiting for GetHuman2594606 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Air India's attention and get better help faster. Tap below to get started.
Having Air India issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2594606 fixes it.
This email address isn't valid

Air India

Customer service issue
Reported by GetHuman2594606
Mar 26th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1456 others
0 customers following this

Timeline

GetHuman2594606 started working on this issue
Mar 26th, 2019 5:32am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies