Returned this morning on January ** th Air India business class flight Etk...
GetHuman2045742's customer service issue with Air India from January 2019
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The issue in GetHuman2045742's own words
Returned this morning on January ** th Air India business class flight Etk *************C* ***from Delhi to JFK. (We flew *st class into Delhi for this trip.) Got reassigned a new seat (**K on the boarding pass) as I was boarding by being pencilled a new seat by person checking. Objected to it as I found it next to toilet. (With the middle * rows of * seats completely unoccupied) I was told I have to accept my new seat**A.*This entire space was completely curtained off for the flight duration where the young crew *NOT the Pilot* took turns in resting.*Which I did not say anything about as airlines have their rules.*What made me today take this unusual step of writing in this forum is the behavior of the young brash flight attendants who felt I needed to be put in place. Upon waking up and requesting them the second meal as I had slept through the *st( which I had duly informed them). They came and had me pull out the tray table lay a sheat and an empty plate and then ignored me for next ** minutes even though I was in the row * as they came out . They had the power to dispense that food which I had payed for, to enjoy the feel of someone looking to them to get fed!! Halfway as they were rolling the dessert cart she smiles would you like to have dessert? I said what about my food to which she said she forgot even though she made the tray table. I told them that there is life beyond this plane. I will go on my way but you are not doing your job!*Such meanness in young kids from my own country, I just cannot fathom.*I could have moved on probably by tomorrow I will not feel so bad.*But if allowed to continue unchecked they will surely power play the next hapless traveler they want to de mean.*Hope my letter will have some impact *Thanks a lot. Mamta Tewari
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